HSS Design & Build (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.
1. Information We Collect
We may collect and process the following information:
- Name
- Email address
- Phone number
- Address or project location (if provided)
- Any information you provide through contact forms, email, or phone calls
- Technical data such as IP address, browser type, and pages visited (for website analytics)
2. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide quotations
- Communicate about your project or services
- Improve our website and services
- Meet legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Legal Basis for Processing Data
We process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract or to take steps before entering into a contract
- Compliance with legal obligations
- Our legitimate business interests
4. Data Sharing
We may share your information only when necessary with:
- Professional advisors (such as accountants or legal advisors)
- Service providers who help us operate our website or business
All third parties are required to respect the security of your data and to treat it in accordance with the law.
5. Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.
6. Data Retention
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
7. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
To exercise any of these rights, please contact us using the details below.
8. Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of those websites.
10. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
HSS Design & Build
Email: sales@hssdb.co.uk
Phone: 0203 909 0313
Address: 110 Hagley Rd, West Birmingham, B67 5EZ
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.